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Shipping policy

Effective Date: 2026-02-19

1. Introduction

RejuVitalis is owned and operated by Rejuven-Nation Wellness Group LLC. At Rejuven-Nation Wellness Group, we provide a clear and consistent shipping experience. This policy explains how we ship orders placed on rejuvitalis.com.

  • Service name Standard Shipping
  • Price Free USA shipping on most orders within the continental U.S. Any order with an exception will have this on the product page and at checkout.
  • Estimated delivery time: 3-9 business days total (handling + transit)
  • Destination United States 
  • Coverage All products unless a product page says otherwise
  • Order cut-off time: 2:00 PM EST, Any order made before 2:00 PM EST will be processed the same business day; any order made after 2:00 PM EST will be processed the next business day

2. Shipping Destinations

United States

  • We currently ship to addresses within the United States
  • We do not ship to P.O. boxes that cannot accept carrier delivery

Future expansion

We plan to add more regions. When we do, this page will be updated.

3. Shipping Costs

  • Standard Shipping Free USA shipping on most orders. Any order with an exception will have this on the product page and at checkout.

All shipping costs are shown at checkout. There are no hidden fees from us. Local taxes at checkout still apply when required by law.

4. Order Handling and Delivery Time

Our total estimated delivery time is 3-9 business days from the time you place your order. This total includes handling time and the carrier’s transit time. Business days are Monday to Friday, excluding holidays.

  • Order cutoff time: 2:00 PM EST
  • Handling time: 1 to 2 business days (Monday to Friday)
  • Transit time: 3-9 business days (Monday to Friday)

If an item needs extra time, the product page will show a note. That note will override the general timing above.

5. Shipping Methods and Carriers

Orders ship via trusted national carriers. We may use USPS, UPS, FedEx, or similar services based on destination and package size.

Shipment tracking

Every shipment includes tracking. You will receive a tracking link by email when your order ships.

Insurance

Shipments are insured against loss or damage. Contact us if there is an issue.

6. Order Tracking

After your order ships you will receive an email with the tracking number and a link to follow the delivery.

7. Delivery Issues

Delayed or lost packages

If your delivery exceeds the 3 to 9 business days window, email us at support@rejuvitalis.com or call 1-323-675-3270.

Marked delivered but not received

  • Confirm your shipping address
  • Check with neighbors or building management
  • Contact us so we can assist with a trace

Damaged packages

We will arrange a replacement or refund as appropriate.

8. Missing Items

If something is missing from your package, contact us within 7 days of delivery and include your order number and the item details. We will send the missing item or issue a refund.

9. Returns and Refunds

We accept returns within 30 days of delivery for most items. Items must be unused, undamaged, and in original packaging. Certain items may not be returnable.
All approved returns are subject to a 25% restocking fee, which will be deducted from your refund total. Exchanges for the same item are exempt from this fee. See our full Return Policy for details.

  • Return shipping Customer is responsible for return shipping costs unless the item is defective, damaged upon arrival, or not as described, in which case a prepaid return label will be provided
  • Refund timing Refunds are processed within 7 days after we receive the return to the original payment method

10. Address Accuracy

Please enter your address carefully at checkout. We are not responsible for deliveries to addresses entered incorrectly.

If a package returns to us due to an address issue, we will contact you to arrange reshipment and applicable reship fees.

11. Contact

  • Legal Entity Name: Rejuven-Nation Wellness Group LLC
  • Store Name: RejuVitalis
  • Address: 242 Roberts Pond Rd, Senoia, GA, 30276, USA
  • Email: support@rejuvitalis.com
  • Phone: 1-323-675-3270
  • Service hours: Monday to Friday, 9 AM to 5 PM EST

12. Changes to This Policy

We may update this Shipping Policy. Changes take effect when posted on this page.